How to get tech support
MCSD staff, students, parents and guardians:
Email us at email@example.com
Call us at 641-754-1000
Please include parent name, student name, student ID, school, grade and call-back number in your email or voicemail. Also, describe the issue or question that you have. You can put a ticket in if you're having district-issued hotspot issues as well.
If you don't have internet at home or at a child-care provider's home, you may qualify for a free hotspot with unlimited data:
Frequently Asked Hotspot Questions:
For help, you can check out district technology articles at https://mcsd.happyfox.com/home/
Please navigate to the District YouTube Channel and select "Playlist" to find our technology video tutorials. Don't forget to subscribe!